[EDMTunes] Google Addresses Chromecast Outage and Vows To Fix Issue

After a software bug caused a massive outage affecting several Chromecast device types, Google recognized the issue and informed users that they were working to resolve it. The outage has prevented many users from using their devices.

Chromecast Outage

Google advised that pressing reset on the device, could get you locked out of your devices. The company did not specify the exact cause of the problem. Nevertheless, it displays an “untrusted device error” notice on older Chromecast models, including the Chromecast 2015 model and Chromecast Audio. Sometime ago, Google stopped sales of its Chromecast with Google TV, following the launch of the Google TV Streamer last year. Moreover, the streamer sells for around a hundred bucks.

Second Generation Chromecast devices stopped working March 9th. However, Google still hasn’t provided a timeframe for fixing the problem. Speculation surrounding the cause of the outage include an expired device authentication certificate authority, but Google has not confirmed any potential causes yet.

Recently, Google emailed users to express their awareness of the situation but have not offered a solution yet. After all, fixing the outage could take weeks, according to former Meta software engineer Tom Hebb. Chromecast is a media device, similar to Roku or Firesticks, that provides access to different apps and streaming platforms into your TV.

Expired Device Authentication Certificate Authority

The affected devices’ intermediate authority’s 10-year validity expired on March 9, 2025. This means, they can’t be used by today’s apps to complete the cryptographic process. Softwares used to analyze the chain of trust will reject the whole device. Hence, folks are seeing error messages about their Chromecast being an “untrusted” device.

It seems that the only ways to fix this for all users of second generation Chromecast devices are either hack the systems to fix the certificates, or replace all devices for updated ones.

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